Privacy Policy

Trendlounge respects the privacy of visitors and clients and maintains procedures designed to handle personal information with care. This policy explains what we collect, how we use it, and options available to you. It applies to our website, communications, and related services provided in Australia.

Information we collect

We may collect details that you provide directly, such as your name, email address, phone, project preferences, and messages shared with our team. We also collect technical data automatically, including device type, browser, referral paths, pages visited, and approximate location based on IP. Cookies and similar tools help remember preferences, measure engagement, and improve user experience.

How we use information

Information supports activities such as responding to enquiries, preparing proposals, arranging consultations, and improving site content. We may create summaries and analytics to understand interest in styles, materials, and services across regions. Where required to deliver a requested service, information may be shared with trusted partners like fit-out specialists or logistics providers. When sharing occurs, we ask partners to apply appropriate safeguards and confidentiality practices.

Legal basis and choices

Depending on the context, processing may rely on consent, legitimate interests in operating and improving our services, or the steps needed to perform a requested arrangement. You can adjust cookie preferences using browser settings. Marketing messages include an option to opt out. If you would like to access, correct, or request deletion of your information, please contact us using the details below. We aim to respond within a reasonable timeframe.

Retention and security

We keep records for periods aligned with business needs and legal requirements. Retention depends on project timelines, warranty windows, and accounting rules. We apply administrative, technical, and physical measures intended to protect information against unauthorised access or misuse. While safeguards reduce risk, *** method can be entirely free from vulnerability, so we continually review and refine our practices.

International handling

Systems or service providers may operate in multiple locations. When information is transferred or stored outside Australia, we seek arrangements that support a comparable level of protection, such as contractual commitments and vetted security controls.

Third-party content

Our website may reference tools, plugins, or embedded media that set their own cookies or collect usage data. Their practices are governed by the policies of those providers. We encourage reviewing their notices to understand settings available to you.

Children’s privacy

Our content is intended for a general audience of homeowners, renovators, and professionals. We do not knowingly solicit personal information from children. If you believe a minor has provided details, please contact us so we can review and take appropriate steps.

Your rights

Subject to Australian law, you may request access to information we hold about you, seek corrections, or raise concerns about handling. We will consider each request in line with applicable obligations and provide explanations where a request cannot be fulfilled immediately.

Contact

For questions about this policy or to exercise a privacy right, contact Trendlounge at Trendlounge@outlook.com or by mail at Apartment 6, 28 Brighton Avenue, Brighton VIC 3186, Australia. For calls, use + (61) 42 975-83-01. We appreciate clear descriptions of your request so we can respond effectively.

Updates to this policy may occur from time to time. When changes are made, the revised version will include a new effective date. Your continued use of our site after an update indicates awareness of the revised terms.